{"id":3549,"date":"2026-02-10T13:43:12","date_gmt":"2026-02-10T19:43:12","guid":{"rendered":"https:\/\/www.zoomshift.com\/blog\/?p=3549"},"modified":"2026-03-31T06:34:31","modified_gmt":"2026-03-31T11:34:31","slug":"online-ordering-system","status":"publish","type":"post","link":"https:\/\/www.zoomshift.com\/blog\/online-ordering-system\/","title":{"rendered":"4 Best Online Ordering Systems for Restaurants"},"content":{"rendered":"<h2><span class=\"ez-toc-section\" id=\"what-is-an-online-ordering-system\"><\/span>What Is an Online Ordering System?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>An online ordering system is a digital technology that restaurants use to allow customers to place orders online. Generally, ordering systems will take payment and facilitate the placement of takeout and delivery orders.<\/p>\n<p>Some online ordering systems will also help restaurants <a href=\"https:\/\/www.zoomshift.com\/blog\/restaurant-reservation-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">manage their reservations<\/a>, but this is not always the case \u2014 after all, not every restaurant that does takeout or delivery also accepts reservations.<\/p>\n<p>Most modern solutions allow customers to place orders either from their mobile device or their computer. This is important as each customer will have their own unique ordering preferences.<\/p>\n<p>Online ordering solutions take payment through a <a href=\"https:\/\/www.zoomshift.com\/blog\/restaurant-pos-systems\/\" target=\"_blank\" rel=\"noopener noreferrer\">POS system<\/a>, also known as a point-of-sale system. These systems allow for payment processing and can make payment much easier for online orders.<\/p>\n<p>Once you have your online ordering system set up, you can use it to take orders from customers in-person as well. The system can also send your guests notifications about the status of their orders.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-to-look-for-in-an-online-ordering-system\"><\/span>What to Look For in an Online Ordering System<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are lots of options out there for online ordering systems. Here are a few of the features you should keep an eye out for.<\/p>\n<h3>1. Low Commission Fees<\/h3>\n<p>Many online ordering systems make their money through commission fees. That means that every time someone places an order, the system takes a percentage.<\/p>\n<p>Obviously, the lower the fees, the more money ends up in your pocket. So, it\u2019s a good idea to look for systems that have low commission fees as your first criteria. However, there are some occasions where it makes sense to choose a more expensive system instead of the cheapest option.<\/p>\n<h3>2. Works Well With Mobile<\/h3>\n<p>More and more of our lives have been shifting to mobile, and food is no exception. These days, customers expect to be able to place orders at their favorite restaurants right from their mobile phones. So, it\u2019s important to give them what they want.<\/p>\n<p>Luckily, most online ordering systems offer mobile ordering, so this isn\u2019t too hard to find.<br \/>\n<!-- This site is converting visitors into subscribers and customers with OptinMonster - https:\/\/optinmonster.com --><\/p>\n<div id=\"om-zx7rro9zjpsjy6yy20bd-holder\"><\/div>\n<p><script type=\"text\/javascript\" src=\"https:\/\/a.omappapi.com\/app\/js\/api.min.js\" data-campaign=\"zx7rro9zjpsjy6yy20bd\" data-user=\"80518\" async><\/script><br \/>\n<!-- \/ https:\/\/optinmonster.com --><\/p>\n<h3>3. Customizability<\/h3>\n<p>Recognizable branding is important for the success of any business, and that goes for restaurants as well. If your online ordering page looks just like every other business\u2019s with nothing to distinguish it, that won\u2019t help your brand recognition.<\/p>\n<p>You don\u2019t need to reinvent the wheel (that would probably make your ordering system hard to use anyway), but it\u2019s good to have some degree of customizability.<\/p>\n<h3>4. Reporting Features<\/h3>\n<p>One benefit of online ordering systems is that they can keep data on your sales. Most tools out there provide extensive reporting features that you can use to get insights into how your restaurant is performing.<\/p>\n<h3>5. Delivery Features<\/h3>\n<p>If your restaurant does delivery, it\u2019s a good idea to find an online ordering system that takes care of this too. Make sure your chosen system can handle all your needs.<\/p>\n<p><a href=\"https:\/\/www.zoomshift.com\/blog\/restaurant-management-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\"  src=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA.png\" alt=\"Restaurant Management Download Button\" width=\"1138\" height=\"401\" srcset=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA.png 1138w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-300x106.png 300w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-1024x361.png 1024w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-768x271.png 768w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-746x263.png 746w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-91x32.png 91w\" sizes=\"(max-width: 1138px) 100vw, 1138px\" class=\"alignnone wp-image-3652 size-full no-lazyload\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"4-best-online-ordering-systems-for-restaurants\"><\/span>4 Best Online Ordering Systems for Restaurants<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Online ordering is practically essential these days. Luckily, there are several great options that restaurants can use to meet demand. Here are a few of our top picks.<\/p>\n<h3>1. <a href=\"https:\/\/www.gloriafood.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">GloriaFood<\/a><\/h3>\n<p><img decoding=\"async\" width=\"1810\" height=\"872\"  src=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5.png\" srcset=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5.png 1810w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5-300x145.png 300w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5-1024x493.png 1024w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5-768x370.png 768w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5-1536x740.png 1536w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5-627x302.png 627w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-5-91x44.png 91w\" sizes=\"(max-width: 1810px) 100vw, 1810px\" class=\"wp-image-3550 no-lazyload\" \/><\/p>\n<p>GloriaFood is the world\u2019s first free online ordering system. They provide a self-sign-up plan for restaurant owners\/managers who want to create and manage their own accounts without extensive IT knowledge. The platform follows a hop-on\/hop-off logic in which restaurants decide to pay as they go for the features they deem helpful.<\/p>\n<p>Included in the <strong>free<\/strong> version are:<\/p>\n<ul>\n<li>Website ordering widget<\/li>\n<li>Mobile, real-time ordering<\/li>\n<li>Table reservations widget<\/li>\n<li>Scheduled orders<\/li>\n<li>No-contact delivery and minimum exposure pickup options<\/li>\n<li>Vacation mode<\/li>\n<li>Detailed reports<\/li>\n<li>Promotions module<\/li>\n<li>QR code menu for dine-in ordering<\/li>\n<li>and more*<\/li>\n<\/ul>\n<p>*Check out the complete list of free features on their <a href=\"https:\/\/www.gloriafood.com\/pricing\" target=\"_blank\" rel=\"noopener noreferrer\">Pricing<\/a> page<\/p>\n<p>However, they have and keep adding more complex <strong>premium<\/strong> features that restaurants can choose to pay for if they think they might bring extra value to them. Currently, these are:<\/p>\n<ul>\n<li>Online payments<\/li>\n<li>Advanced promotions module<\/li>\n<li>Branded mobile apps<\/li>\n<li>Sales optimized website using their restaurant website builder<\/li>\n<\/ul>\n<h3>2. <a href=\"https:\/\/www.menudrive.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">MenuDrive<\/a><img decoding=\"async\" width=\"2048\" height=\"883\"  src=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6.png\" srcset=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6.png 2048w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6-300x129.png 300w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6-1024x442.png 1024w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6-768x331.png 768w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6-1536x662.png 1536w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6-700x302.png 700w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-6-91x39.png 91w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" class=\"wp-image-3551 no-lazyload\" \/><\/h3>\n<p>MenuDrive is a platform that allows restaurants to craft branded online ordering experiences. Alongside the typical ordering features, MenuDrive also provides extensive marketing capabilities, including email marketing, list segmentation, and more.<\/p>\n<p>MenuDrive\u2019s features include:<\/p>\n<ul>\n<li>Website templates<\/li>\n<li>Site hosting<\/li>\n<li>Branded online ordering pages<\/li>\n<li>POS integration<\/li>\n<li>Group ordering<\/li>\n<li>Website and mobile ordering<\/li>\n<li>Loyalty rewards and coupons<\/li>\n<li><a href=\"https:\/\/www.beaconstac.com\/qr-code-generator\" rel=\"\">QR code<\/a> menu<\/li>\n<li>Delivery zone geo-fencing<\/li>\n<li>Email marketing and automation<\/li>\n<li>Analytics<\/li>\n<li>24\/7\/365 customer support<\/li>\n<\/ul>\n<p>The platform currently has only one pricing option, which comes out to $149\/month. However, in addition to the monthly price, there is also a one-time $149 set up fee, plus a recurring 3% + $0.20 fee for each transaction<\/p>\n<h3>3. <a href=\"https:\/\/www.restolabs.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RestoLabs<\/a><img decoding=\"async\" width=\"2048\" height=\"823\"  src=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7.png\" srcset=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7.png 2048w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7-300x121.png 300w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7-1024x412.png 1024w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7-768x309.png 768w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7-1536x617.png 1536w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7-746x300.png 746w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-7-91x37.png 91w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" class=\"wp-image-3552 no-lazyload\" \/><\/h3>\n<p>RestoLabs focuses on helping restaurants get their online presence and ordering system set up fast and without any commission fees. Overall, RestoLabs features are not quite as advanced as some of its competitors, but it has the major advantage of being budget-friendly and completely free of transaction fees.<\/p>\n<p>Its features include:<\/p>\n<ul>\n<li>Mobile, website, and Facebook ordering<\/li>\n<li>POS integration<\/li>\n<li>Loyalty points system<\/li>\n<li>Coupon management<\/li>\n<li>Newsletter management<\/li>\n<li>PCI compliance<\/li>\n<li>Various payment options<\/li>\n<li>Gateway integration<\/li>\n<li>Delivery zone mapping<\/li>\n<li>Custom websites designed by RestoLabs design team<\/li>\n<li>Yield management<\/li>\n<li>Custom tax amounts<\/li>\n<li>Group ordering<\/li>\n<li>Delivery management<\/li>\n<\/ul>\n<p>RestoLabs offers three pricing tiers:<\/p>\n<ul>\n<li><strong>Basic: <\/strong>$45\/month. Includes unlimited orders, mobile web ordering, real-time order notifications, rewards program, a coupon builder, order management dashboard, online payments, and real-time analytics.<\/li>\n<li><strong>Premium: <\/strong>$85\/month. Includes everything in basic plus order notifications through a printer or fax, along with an optional mobile app, which costs an additional $499 to set up.<\/li>\n<li><strong>Enterprise: <\/strong>Custom pricing. Includes everything in Premium plus POS integration and enterprise module.<\/li>\n<\/ul>\n<h3>4. <a href=\"https:\/\/get.chownow.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">ChowNow<\/a><\/h3>\n<p><img decoding=\"async\" width=\"2048\" height=\"1025\"  src=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8.png\" srcset=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8.png 2048w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8-300x150.png 300w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8-1024x513.png 1024w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8-768x384.png 768w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8-1536x769.png 1536w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8-603x302.png 603w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2021\/06\/word-image-8-91x46.png 91w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" class=\"wp-image-3553 no-lazyload\" \/><\/p>\n<p>ChowNow provides a full-range of features to streamline internal operations, reach more customers, and facilitate online ordering.<\/p>\n<p>One unique benefit of ChowNow is that it doubles as a food marketplace similar to GrubHub or Seamless. In addition to creating your own standalone ordering system, you can list your business on the ChowNow app and get orders through it. This can expand your reach to new markets.<\/p>\n<p>It\u2019s also important to note that ChowNow doesn\u2019t charge any commission fees for its paid plans. However, there is a one-time setup fee.<\/p>\n<p>Some of ChowNow\u2019s features include:<\/p>\n<ul>\n<li>Commission-free orders<\/li>\n<li>Menu upload<\/li>\n<li>Website ordering<\/li>\n<li>Customer emails<\/li>\n<li>Menu optimization<\/li>\n<li>Account onboarding from a dedicated representative<\/li>\n<li>A ChowNow marketing launch package<\/li>\n<li>24\/7 support<\/li>\n<\/ul>\n<p>ChowNow offers two plans:<\/p>\n<ul>\n<li><strong>Direct: <\/strong>$149\/month + $399 setup fee, $119\/month billed yearly + $199 setup fee, or $99\/month billed bi-yearly + $199 setup fee. Credit card processing fees are $0.10 + 2.8% per transaction for Visa, Mastercard, and Discover, and $0.15 + 3.5% for American Express.<\/li>\n<li><strong>Essentials: <\/strong>$0\/month + $299 setup fee. Credit card processing fees are $0.25 + 3.4% per transaction for all cards.<\/li>\n<\/ul>\n<p>There are also add-ons available:<\/p>\n<ul>\n<li><strong>Restaurant website: <\/strong>$14\/month<\/li>\n<li><strong>Data connection (LTE hotspot): <\/strong>$20\/month<\/li>\n<li><strong>Wireless Receipt Printer: <\/strong>$29\/month<\/li>\n<\/ul>\n<p>This guide should serve as a good starting point as you evaluate online ordering systems to help improve your <a href=\"https:\/\/www.zoomshift.com\/restaurants\" target=\"_blank\" rel=\"noopener noreferrer\">restaurant business<\/a>\u00a0and make your life easier.<\/p>\n<p><a href=\"https:\/\/www.zoomshift.com\/blog\/restaurant-management-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\"  src=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA.png\" alt=\"Restaurant Management Download Button\" width=\"1138\" height=\"401\" srcset=\"https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA.png 1138w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-300x106.png 300w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-1024x361.png 1024w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-768x271.png 768w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-746x263.png 746w, https:\/\/www.zoomshift.com\/blog\/wp-content\/uploads\/2020\/07\/Restaurant-Management-CTA-91x32.png 91w\" sizes=\"(max-width: 1138px) 100vw, 1138px\" class=\"alignnone wp-image-3652 size-full no-lazyload\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What Is an Online Ordering System? An online ordering system is a digital technology that restaurants use to allow customers to place orders online. Generally, ordering systems will take payment and facilitate the placement of takeout and delivery orders. Some online ordering systems will also help restaurants manage their reservations, but this is not always [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":3555,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Importance of an Online Ordering System for Restaurants<\/title>\n<meta name=\"description\" content=\"The significance of implementing an online ordering system for restaurants. Streamline the ordering process, enhance customer convenience, and boost revenue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zoomshift.com\/blog\/online-ordering-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Importance of an Online Ordering System for Restaurants\" \/>\n<meta property=\"og:description\" content=\"The significance of implementing an online ordering system for restaurants. 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