Help Guides

Welcome to the ZoomShift help guides! Here you will find a collection of articles that cover everything you need to master ZoomShift. Go ahead and search away.

Google/iCal Sync

You can sync your shifts, open shifts, or the entire schedule with your Google or iCal calendar. This is really handy if you want to see your work schedule alongside your personal calendar. This guide will show you how to accomplish this.

To get started syncing your calendar with ZoomShift you will first need to click the blue Google/iCal Sync button on your dashboard. You will then see a pop-up like the one below that has options for different sets of shifts you can subscribe to. Select the set of shifts that you would like to subscribe to and copy it. You will need to paste this link into Google Calendar or iCal later on.

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  • My Shifts: all of the shifts assigned to you
  • Shifts I Can Pick Up: all of the shifts that you can pick up
  • Full Schedule: the entire schedule (all worker shifts)

Syncing w/ Google Calendar

Login to your Google Calendar by going to https://www.google.com/calendar in your browser. Once logged in open the Other Calendars menu in the left sidebar and select the Add by URL option.

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You will then see a pop-up form like the one below. Enter the link that you copied from above into the text field and click the Add Calendar button. In a few seconds you will see your shifts show up on your calendar!

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Shifts Don’t Sync Immediately

When new shifts are published on ZoomShift they will not immediately show up on your Google calendar. In fact, it could take anywhere from 15 minutes to 24 hours for your shifts to show up. Google does not have a set schedule for refetching shifts. Unfortunately, we can’t do anything about this :).

Syncing w/ iCal

Open up your iCal app on your computer and go to File -> New Calendar Subscription.

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You will then see a pop-up form like the one below. Enter the link that you copied from above into the text field and click the Subscribe button. In a few seconds you will see your shifts show up on your calendar!

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On the next screen you can setup the name and color of your calendar. You can also set how often your shifts will be refreshed. Make sure you change this option to every 5 minutes so that you calendar gets updated as quickly as possible.

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Frequently Asked Questions

Why aren’t my shifts showing up? Your shifts may not be showing up for many reasons, but the most common reason is that your shifts have not been published in ZoomShift yet. Only published shifts will show up on your calendar. Also, it can take Google Calendar awhile (15 minutes to 24 hours) to recognize new shifts that have been added. Be patient when you add new shifts to ZoomShift as they won’t show up immediately in your calendar.

Why is the time of my shifts not showing up correctly? If your shifts are showing the wrong start and end time it is most likely that your time zone settings are incorrect. In order for the correct times to show up you need to have the same time zone settings in your Google or iCal calendar as you do in ZoomShift.

Why can’t I edit my shifts through my calendar? It just doesn’t work this way :). You are only allowed to view your shifts on your calendar, and you can’t edit them. All changes need to be made through ZoomShift.

How far into the future will shifts show up on my calendar? The calendar feed will show shifts up to 90 days in the future, and 90 days in the past. If you have published shifts in ZoomShift outside of this range they will not show up in your calendar.

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