Help Guides

Welcome to the ZoomShift help guides! Here you will find a collection of articles that cover everything you need to master ZoomShift. Go ahead and search away.


Positions in ZoomShift represent the skills or job codes within your organization. For example, a restaurant might have positions like server, bartender, and hostess. This guide covers how to manage positions in ZoomShift.

Tutorial Video - Getting Started - Managers

We have a tutorial video that covers some of the informaion in this article. If you like watching instead of reading you should check it out!

Watch Video

Adding/Editing Positions

There is no limit on the number of positions you can add to ZoomShift. Adding a new position is as easy clicking the New Position button. After clicking this button you will see a form like the one below. Once a position has been added you can edit that position by clicking on it’s respective row. You will see the same form pop-up like the one below.

The color option is used to distinguish shifts on the schedule. Each shift on the schedule will have a colored bar on the left side which corresponds to the respective position’s color.


Assign Employees to Positions

Assigning your employees to positions will help to organize your schedule. You can learn more about this by checking out this help guide.

Reordering Positions

By default positions are displayed in the order that they are added to ZoomShift. If you want to change this order you can do so by dragging your positions to the order you want. You can do this by clicking on the reorder icon next to a positions name and then dragging it to the order you want.


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