ZoomShift Terms of Service
Updated on October 20, 2026
1. SITE REGISTRATION OBLIGATIONS
In order to access certain restricted portions of the Site (at https://www.zoomshift.com) or to sign-up for certain Services, you must register on the Site by completing a registration or enrollment form (“Registration Form”). You agree to provide accurate, complete and current information when completing the Registration Form as of the date submitted, and further agree to update such information as necessary. You acknowledge that ZoomShift may accept or reject any Registration Form in its sole discretion. Account owners and administrators must be at least 18 years old. An organization that invites its employees or other users to ZoomShift is responsible for those users’ use of the Services, including obtaining any consent required for users under 18.
As part of the registration process, you will select a user name based on your e-mail (“User Name”), and a password (“Password”) to access the User Name. Your User Name and Password are your credentials (“Credentials”) to access the restricted portions of this Site. You agree not to create a User Name that is vulgar, attempts to impersonate another person, or otherwise violates the rights of third parties, and acknowledge that ZoomShift may reject any User Name that it determines is unacceptable in its sole discretion.
You are solely responsible for access and use of the Site and Services under your User Name and Password and for maintaining the confidentiality of your User Name and Password. You also agree to promptly notify ZoomShift of any actual or suspected unauthorized use of the Site or Services and ensure that you exit from your account at the end of each session. If you disclose or otherwise allow discovery of your User Name and/or Passwords to or by any person(s) or entity, you assume all risks and losses associated with such disclosure. You can reset a forgotten password using a link sent to your account email address. Where enabled, you may also sign in with Google.
2. GENERAL SITE RULES AND ABUSE
You agree not to engage in any of the following prohibited activities:
- copying, modifying, creating derivatives, distributing, disclosing, selling or offering to sell any part of the Site or Services in any medium, including without limitation by any automated or non-automated scraping;
- using any automated system, including without limitation robots, spiders, offline readers, etc., to access the Site or Services in a manner that sends more request messages to the ZoomShift servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that ZoomShift grants the operators of public search engines revocable permission to use spiders to copy materials from Zoomshift.com for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);
- transmitting spam, chain letters, or other unsolicited email through the Site or Services;
- attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Services;
- taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure
- uploading invalid data, viruses, worms, or other software agents through the Site or Services;
- collecting or harvesting any personally identifiable information, including account names, from the Site or Services;
- impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
- interfering with the proper working of the Site or Services;
- accessing any content on the Site or Services through any technology or means other than those provided or authorized by the Site or Services; or
- bypassing the measures we may use to prevent or restrict access to the Site Services, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Site or Services or the content therein.
ZoomShift, Inc. (the “Company”) may make changes to the Site or Services without prior notice, stop providing the Site or Services (or features of each), or create usage limits for the Services. The Company may terminate or suspend your access to the Site or Services without notice for any reason, including if in our sole determination you violate any provision of these Terms. You agree to be bound by these Terms with respect to the Site or Services even after termination.
The following is a non-exhaustive list of reasons ZoomShift may terminate or suspend your access to the Site or Services:
- attempts to gain unauthorized access to the Site or Services or assist others in attempting to do so,
- disabling any security features on the Site or Services,
- suspected or actual infringement of ZoomShift’s or a third party intellectual property rights or
- pursuant to requests by law enforcement or other government agencies.
YOU ACKNOWLEDGE AND AGREE THAT ZOOMSHIFT ASSUMES NO LIABILITY TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, SUSPENSION OR DISCONTINUANCE OF THE SITE OR SERVICES OR YOUR USE OF OR ACCESS TO THEM.
3. ZOOMSHIFT PROPRIETARY RIGHTS AND LICENSES
ZoomShift Content and Intellectual Property. The Site, Services and all materials therein or transferred in connection with them, including without limitation software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music (collectively, the “ZoomShift Content”) are the exclusive intellectual property of ZoomShift. Except as explicitly provided in these Terms, ZoomShift does not license or permit any use of ZoomShift Content or intellectual property. Specifically, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any ZoomShift Content. Your use of ZoomShift Content for any purpose not expressly permitted by these Terms is strictly prohibited.
If you submit comments or ideas about the Site, Services or ZoomShift Content – such as how to improve the Site, Services or ZoomShift Content (collectively, “Ideas”) – you agree that any such submission will not place ZoomShift under any fiduciary or other obligation, and that the Company is free to use these Ideas without any compensation or restriction to you or anybody else.
License Grant. Subject to these Terms, ZoomShift grants you a non-exclusive, limited, non-transferable, freely revocable license to use the Site, Services and ZoomShift Content for your personal or internal business purpose use only and as permitted by the features of the Site or Services. ZoomShift reserves all rights not expressly granted herein in the Site, Services and the ZoomShift Content. ZoomShift may terminate this license at any time for any reason.
4. PAID SERVICES
Billing Policies. Portions of the Site or Services require a fee or other charge (“Paid Services”). If you elect to use Paid Services, you agree to the pricing and payment terms listed on the Site, as updated from time to time. ZoomShift may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion. If ZoomShift makes change to its pricing or payment terms, they shall become effective in the billing cycle following notice of such change to you as provided in these Terms. ZoomShift may lock your account for non-payment at any time. In addition to the amount due, delinquent accounts or chargebacks will be charged with fees or charges that are incidental to the collection of delinquent accounts or chargebacks including, but not limited to, collection fees, convenience fees or other third parties’ charges. You agree that all communication related to delinquent accounts will be made by electronic mail or by phone. Such communication may be made by ZoomShift or by anyone on our behalf, including but not limited to a third-party collection agent. You may cancel Paid Services at any time from your account’s billing settings or by emailing support@zoomshift.com. If you cancel Paid Services during the middle of a month, ZoomShift will not provide you with a pro-rata refund of any prepaid fees as all fees paid for the Services are nonrefundable.
Payment Information; Taxes. All information that you provide in connection with Paid Services must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Services at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
Termination. Customer data is permanently deleted one year after your account is canceled. You may request earlier deletion by emailing support@zoomshift.com; we complete verified deletion requests within 30 days. Upon cancellation of your account, you will also lose access to any grandfathered pricing plan.
Free Trial. ZoomShift may, at its sole discretion, offer free trials of products or services. ZoomShift makes no warranties about the delivery time of such a free trial, and all free trials are subject to discontinuation by ZoomShift at any time for any reason, with or without notice. Upon the cancellation of a free trial subscription of the Services, any discount obtained via a coupon code will be null and void and any future subscription for the Services will be charged pursuant to ZoomShift’s normal pricing structure at that time.
5. INTERNATIONAL USE
ZoomShift develops its Site and Services for the United States and makes no representation that the Site, Services or ZoomShift Content are appropriate or available for use outside the United States. Accessing them from territories where their contents are illegal is discouraged, and those who choose to access the Site or Services from other locations and are responsible for compliance with local laws.
6. USER CONTENT
There may be opportunities for you to contribute information, data or materials to the Site, such as uploading data or other information or participating in chats or using bulletin boards (collectively, such information, data or materials shall be referred to as “User Content”). You retain ownership of the data you and your users submit to the Services (“Customer Data”). You grant ZoomShift a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, maintain, and improve the Services for you. ZoomShift treats Customer Data as confidential and does not sell it. Customer Data is visible to other users in your organization according to the permissions your administrators set. ZoomShift does not vet and assumes no liability for any User Content. You may be liable for User Content you post to the Site, including without limitation infringing, defamatory or offensive materials. If you discover infringing, defamatory or offensive materials on the Site, please notify us at support@zoomshift.com. We will investigate your claim promptly and may then take action as appropriate.
ZoomShift may remove any unauthorized User Content if we believe that User Content has violated ZoomShift’s rights, is otherwise inconsistent with or constitutes a breach of these Terms, or violates the rights of another user or the law.
7. CUSTOMER DATA AND PRIVACY
Our Privacy Policy at https://www.zoomshift.com/privacy describes how we collect and use personal information. ZoomShift hosts the Services on Amazon Web Services in the United States. We use third-party service providers to deliver email and text notifications, process payments, provide customer support, and monitor the Services, and they may process limited data on our behalf. We do not use customer data to train artificial intelligence models.
8. TEXT NOTIFICATIONS
If your organization enables text notifications, ZoomShift sends text messages about schedules, shifts, and time off to users who have added a phone number. Each user can turn text notifications off at any time in their notification settings, and administrators can disable text notifications for the entire organization. Message and data rates may apply.
9. SERVICE AVAILABILITY AND SUPPORT
We work to keep the Services available and publish service status and incidents at https://status.zoomshift.com. Support is available by email at support@zoomshift.com. We may perform scheduled maintenance and try to schedule it outside normal business hours in the United States.
10. UNAUTHORIZED COMMERCIAL USAGE
ZoomShift prohibits using the Site or Services for any commercial purposes other than the use of (or inquiry about) ZoomShift products or services. You must obtain our prior written consent to make commercial offers of any kind on the Site or Services, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not resell or link to other sites for the purpose of selling ZoomShift products or services of any kind. We will investigate and take appropriate legal action against anyone who violates this provision, including, without limitation, removing the offending communication from the Site and barring such violators from use of the Site. We reserve the right to block access to or cancel any order for any user known or reasonably believed to be in violation of this provision.
11. VIOLATION OF THESE TERMS
You agree and acknowledge that ZoomShift may terminate your access to the Site or Services, cancel any transactions or exercise any other remedy available under law, in ZoomShift’s sole discretion and without prior notice. You agree that monetary damages may not provide a sufficient remedy to ZoomShift for violations of these Terms and you consent to injunctive or other equitable relief for such violations. ZoomShift may release user information about you if required by law or subpoena, or if release of the information is necessary or appropriate to address an unlawful or harmful activity. ZoomShift is not required to provide a refund to you for any Paid Services if your account is terminated because you have violated these Terms.
12. DISCLAIMER OF WARRANTIES
YOU ACCESS AND USE THE SITE AND SERVICES AT YOUR OWN RISK. ALL INFORMATION AND CONTENT AND ALL PRODUCTS AND SERVICES OFFERED OR ACCESSED THROUGH THE SITE OR SERVICES, INCLUDING CONTENT PROVIDED BY THIRD-PARTY PROVIDERS, ADVERTISERS AND SPONSORS ON ANY SITE, IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. ALL INFORMATION, CONTENT, PRODUCTS AND SERVICES OFFERED OR ACCESSED THROUGH ANY HYPERLINKED SITE IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND, AND YOU ACCESS THESE AT YOUR OWN RISK.
WITHOUT LIMITING THE ABOVE DISCLAIMERS, ZOOMSHIFT (INCLUDING ANY ITS SUBSIDIARIES, AFFILIATES, AGENTS, AND JOINT PARTNERS): (1) MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER CONCERNING THIS SITE, THE SERVICE OR ANY OTHER INTERNET SITE, THE ACCESS TO, OR THE AVAILABILITY OR USE OF, THIS SITE, THE SERVICE OR ANY OTHER INTERNET SITE, THE INFORMATION AND CONTENT FROM WHATEVER SOURCE POSTED ON OR REFERRED TO ON THE SITE, THE SERVICE OR ANY OTHER INTERNET SITE OR THE ACCURACY, COMPLETENESS OR TIMELINESS OF SUCH INFORMATION OR CONTENT; (2) DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO, OR USE OF, THIS SITE, THE SERVICES OR ANY OTHER INTERNET SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE SERVICES OR ANY OTHER INTERNET SITE IS, OR THE INFORMATION OR CONTENT FROM WHATEVER SOURCE AVAILABLE FOR USE OR DOWNLOADING ARE, FREE OF COMPUTER VIRUSES, WORMS, TROJAN HORSES OR OTHER HARMFUL COMPONENTS; (3) DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR ANY OTHER SERVICES OR PRODUCTS LISTED ON, OR ACCESSED THROUGH, THIS SITE WILL BE AVAILABLE FOR PURCHASE OR NOT WITHDRAWN AT ANY TIME AND MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER CONCERNING SUCH PRODUCTS OR SERVICES; AND (4) DOES NOT REPRESENT OR WARRANT THE ACCURACY, FUNCTIONALITY OR SPECIFICATIONS OR ANY OTHER ASPECT OF ITEMS FROM WHATEVER SOURCE POSTED OR ACCESSED THROUGH THIS SITE. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
13. LIMITATION OF LIABILITY
IN NO EVENT WILL ZOOMSHIFT OR ITS SUBSIDIARIES, AFFILIATES, AGENTS, OR SUPPLIERS BE LIABLE TO YOU OR ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE, THE SERVICES OR ANY OF THE PRODUCTS OR SERVICES OFFERED OR ACCESSED THROUGH THIS SITE, OR ANY OTHER HYPERLINKED SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST REVENUES, LOST PROFITS, LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR SYSTEM OR OTHERWISE ARISING OUT OF THE USE OR MISUSE OF OR INABILITY TO USE ANY SITE OR THE INFORMATION, CONTENT, DOCUMENTS OR SOFTWARE THEREOF, EVEN IF ZOOMSHIFT, ITS SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, OR SUPPLIERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY. YOUR SOLE AND EXCLUSIVE REMEDY AGAINST ZOOMSHIFT, ITS SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, AND SUPPLIERS IS TO DISCONTINUE USE OF THIS SITE AND ANY HYPERLINKED SITES AND TO DISCONTINUE THE USE OF PRODUCTS AND SERVICES OFFERED OR ACCESSED ON THIS SITE AND ANY HYPERLINKED SITES.
14. INDEMNIFICATION
You agree to defend, indemnify, save and hold harmless ZoomShift and its subsidiaries, affiliated companies, joint partners and licensees and their respective directors, members, shareholders, officers, employees and agents from and against all liabilities, claims, damages and expenses, including reasonable attorneys’ fees as incurred, arising out of your use of the Site and the Services, including any violation or alleged violation of these Terms.
15. MISCELLANEOUS TERMS
ZoomShift operates the Site and Services from its offices in Austin, Texas, United States, and makes no representation that any content contained in this Site is appropriate or available for use in other locations outside of the United States. By accessing this Site and Services, you agree to be governed by the laws of the State of Texas, notwithstanding any principles of conflicts of law. Any claim relating to the Site or Services shall be litigated in the state and federal courts having jurisdiction in the State of Texas and you hereby consent to the jurisdiction and venue of those courts. If any part of these Terms is deemed unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles herein are for convenience only and have no legal or contractual effect. You agree, as a condition of using this Site, to ensure that all of your agents, employees and independent contractors adhere to these Terms.
ZoomShift is not responsible for the products, services, actions or failures to act of any third party referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third-party advertisers, service and/or product providers referenced on or included in the Site to us at support@zoomshift.com. We may investigate the claim and take appropriate action in our sole discretion. Please direct all questions about these terms to support@zoomshift.com.