Okay, these are not really hacks.
I can't offer a quick fix answer to your employee engagement problems.
What I can do is provide a common sense approach to engaging employees at work.
Want to know the truth?
The truth is employees are just people.
To get more engagement out of people, you need to understand what makes them tick and act on it.
You need to believe employees are your most valuable resource and invest in them.
Okay, so what can you actually do?
Here’s a 3 step process to improve employee engagement.
1. Connect With Your People
Connecting with your employees starts with you initiating one-on-one meetings. Why one-on-ones’? Because engagement starts and ends with creating better experiences for your employees.
ENGAGEMENT is all about creating personal, emotional & psychological connections with employees by developing outstanding employee experience.
Rekha Nair, Senior HR Business Partner and Talent Management at Brillio
The goal of one-on-one meetings with your employees is to learn more about them and more about yourself.
I know it's hard to prioritize one-on-one meetings when you have a million things on your plate.
But these meetings will give you insights to improve everything--especially engagement.
The idea behind these meetings isn’t to dive into a full review but to get a feel for how each employee is doing.
During these one-on-ones, do more listening than talking. Be personable. Be friendly. Be curious. Try to listen for what isn't being said as much as what is being said.
What should you talk about during your one-on-ones?
Anything you want! Here are some ideas:
- Ask them about their goals both at work and outside of work. Take notes and figure out how you can help make those goals a reality.
- Ask them about how your business can improve. Don’t get defensive or chime in with a response here. Just listen.
- Ask them about how they feel the team is working together. Try to identify areas where the team is weak and strong.
- Ask them who they enjoy working with so you can build a better schedule.
- Ask them how you are doing as a manager. This one is hard, but be open about not having it all figured out. Remember the goal is to get feedback on how to make everything better, including yourself.
2. Use Employee Feedback
Use the feedback you gathered in your one-on-ones to create a better schedule for the next month.
How do you do this?
First, think about requirements for the schedule and make sure you have the coverage you need. Then think of ways to assign tasks that align with each employee's goals.
If you can’t align with tasks with your employee's goals then try to be flexible with their schedule. Offering flexibility will help give them more freedom to reach goals outside of work.
This can be tough when you’re working with hourly employees because it may leave you with coverage gaps.
But, there’s great scheduling software available for you to make things easier.
3. Track Goals and Progress
Give employees meaningful work by showing them how they are progressing over time.
How can you do this?
Create roadmaps for each employee based on their goals. You don't need to get fancy. A simple checklist will work.
For example, if an employee wants to be a manager, help them work towards a supervisor role. Create a list of milestones to keep track of progress.
Then follow up on milestones in each meeting and help them get to the next step.
In summary, there are no hacks to improve employee engagement.
First, you must believe that employees are more valuable than the work they are doing.
Second, you must build a better culture. By creating a better experience for your employees, you will improve engagement (your schedule can be a great tool to help you accomplish this).
At ZoomShift, our mission is to make scheduling simpler so you can focus on improving things like employee engagement. Try it free here.
What do you think about this approach to improving employee engagement? Let us know in the comments below.