45 Restaurant Industry Statistics for 2024

95% of restaurant owners believe that increasing automation for back-of-house duties would free up time to concentrate on other crucial company responsibilities.

50% of those surveyed believe that improved technology for scheduling employees and better information regarding hours and/or rates would be beneficial.

To boost staff productivity, 38% of restaurant owners intend to automate administrative activities.

79% of consumers anticipate utilizing technology to place orders at casual eateries.

Consumers claim that restaurant technology, both online and in person, improves the visitor experience in 71% of cases.

65% of clients between the ages of 18 and 29 indicate that ordering food online is their preferred approach.

79% of customers agree that ordering is improved by kiosks.

74% of MGH poll participants who frequently interact with and follow restaurants on social media are more inclined to go there and place an order for meals.

According to 85% of customers, the ability to quickly obtain reviews and information about restaurants online is vital.

50% of restaurant owners anticipate making less profit in 2023.

Sales for the entire U.S. food service industry is anticipated to reach $855 billion in 2023.

As of December 2022, the Restaurant Performance Index is at 101.8, up 0.7% from November 2022.

On average, 21% of a restaurant’s revenue comes from goods and services such as merchandise other than their basic menu items.

Despite rising menu prices, 58% of Americans are going out more frequently.

43% of diners have recorded or photographed a meal at a restaurant.

69% of customers place takeout or delivery orders as frequently as they did the year before.

63% of customers think delivery-only restaurants are acceptable as long as the food is prepared safely and is high quality.

2 out of every 5 respondents (41%) say they order takeaway because it’s convenient to pick up meals on the way home.

For 89% of operators, labor costs are a large concern.

72% of employees rank team communication as essential for work satisfaction.

84% of operators believe taking care of their employees’ mental health is important, and nearly half of those operators offer mental health benefits.

62% of restaurants lack the necessary staff to meet demand.

Wages are noted by 34.6% of restaurant employees as a reason for leaving a job or a reason they plan to.

19% of restaurant operators have delayed hiring new employees.

From 2021 to 2031, it is anticipated that employment of food and beverage serving and related workers could increase overall by 9%, growing faster than the average for all other occupations.

According to restaurant owners, labor management tasks like payroll (44%), labor compliance (38%), managing overtime (20%), employee scheduling (18%), and computing tips and compensation (18%) are becoming more challenging.

73% of restaurants plan to continue increasing prices in 2023.

Menu prices are estimated to rise by 5% in 2023.

Menu prices have risen 8.2% in the last 12 years. The Midwest and West Coast regions have seen the most significant increase, at 9.5% and 8.6%, respectively.