The year 2020 understandably saw an uptick in patio usage, which kept many faltering cafes afloat. OpenTable, a digital restaurant reservation provider, counted a tenfold increase in outdoor seating in the spring of 2020 compared to a year ago. But as it does every year, patio season in many areas is coming to an end […]
Last-minute schedule changes are stressful for everyone. The employee feels bad for missing a shift or asking for a change at the eleventh hour. The manager has to scramble to call down a list of employees to find someone to replace them. And there’s little to no guarantee someone will step up to take the […]
.
The hospitality industry may have been around for centuries, but that doesn’t mean it hasn’t been keeping up with the latest technologies. Indeed, as the pace of innovation speeds up, hospitality has undergone revolution after revolution. Nowadays, consumers expect more than ever from their hotels, and if you want to stay competitive, you need to […]
.
With COVID disrupting both the local and worldwide travel industries, effective hotel digital marketing practices are more important than ever. We all know that social media and SEO are key to successful marketing campaigns, but how can you utilize these diverse channels and techniques to increase conversions? That’s what we’ll cover in this guide. Here, […]
What does “good” communication look like? And why do people want it for their organization? Sir Richard Branson, CEO and founder of the Virgin Group, which controls more than 400 companies across a wide range of fields, believes that “communication is the most important skill any leader can possess.” Effective communication improves job satisfaction, lowers […]
.
Few industries have seen the shattering force of disrupting technology quite like retail. Online sales decimated brick and mortar in the past decade, and now mobile is set to take online shopping to the next level. Consumers are spending more than ever, and Statista thinks we’ll see an almost seven trillion-dollar boost in sales by […]
.
Take a glance at your work calendar. Chances are it’s blocked off in small chunks of time, each assigned to tasks such as meetings and phone calls. The tasks we traditionally put in our calendars tend to involve other people, whether directly or indirectly, and we use our calendar so we don’t forget and let […]
While the gig economy has always been around in one form or another, it has snowballed in recent years, as people increasingly rely on apps to order instant products and services. More and more people are doing shift work, across numerous different roles. In fact, 57.3 million people currently freelance in the US – a […]
Management training is surprisingly uncommon in 2020. If you want to avoid these pitfalls, here are the 10 essential team management skills you must follow.
No manager ever wants to have to send a termination letter. In an ideal world, all employees would perform their duties and responsibilities perfectly, respond well to constructive criticism, and be polite and professional in the workplace. However, no matter how strong your training or disciplinary procedures, every now and then an employee will behave […]
Join thousands of subscribers and get weekly management tips and insights.