What Is Gross Misconduct? Gross misconduct is when an employee commits an action that is so bad it requires immediate dismissal. What Are Examples of Gross Misconduct? Theft or fraud – this could be stealing office equipment or stealing belongings of other colleagues. It can also include the theft of data, making fraudulent expense claims, […]
What Is Turnover Rate? If you work in the restaurant business, you’ll probably know that turnover rate is related to how quickly your tables empty and fill back up in the shift duration. In the broader business sense, turnover rate has a slightly different definition. Turnover rate – or employee turnover rate – is defined […]
What Is Employee Orientation? When you start a new job, you’ll likely have to go through some form of onboarding. In a nutshell, that’s employee orientation. Employee orientation is the process used by an organization to introduce new employees to their teams, colleagues, processes, responsibilities, and workplace. Why Is Orientation Important for New Employees? A […]
What Is Employee Management? Employee management is the process, strategies, and tactics that an organization adopts to help measure, monitor, and interact with its employees. Employee management can help identify underperforming employees and help them turn their performance around. On the other hand, it can take high-performing employees and ensure that their work doesn’t slip […]
What Is Employee Turnover? Sometimes called employee turnover rate, employee turnover refers to the measurement used by businesses to calculate how many people leave that business in any given time period. This time period is most commonly a year, but you can adjust it for your organization. If you have a larger organization, you can […]
What Is the Definition of Employee Relations? At its simplest, employee relations is the term used by organizations to describe the relationship between employers and their employees. In recent years, there has been a lot more focus on creating trusted relationships between employees and their line managers. When a positive climate has been built around […]
Time management is a learned skill. How are you keeping on top of your job. Here are 3 time wasters that zap your energy.
Boost your team’s productivity by single-tasking, cutting wasteful meetings, encouraging proactive communication, and creating smaller teams.
Increase your productivity. Enhance customer service. Here’s how to boost employee success in the office to boost your overall business success.
Unruly customers make for an uncomfortable situation. Here are five tips for handling out-of-line cafe customers.